- Free Shipping and 100 days free returns within UK
Q: What’s the difference between warm and cool lighting? A: Our mirrors offer adjustable colour temperature. Warm light (3000K) is perfect for evening makeup, whilst cool light (6000K) mimics natural daylight for accurate colour matching.
Q: How long do the LED bulbs last? A: Our premium LED bulbs have a lifespan of approximately 50,000 hours – that’s over 15 years of typical daily use.
Q: Are your mirrors suitable for professional use? A: Absolutely. Our mirrors are used by makeup artists, beauty salons, and content creators across the UK.
Q: Do mirrors come with a warranty? A: Yes, all mirrors include a 2-year manufacturer warranty covering LED functionality and electrical components.
Q: When will my order arrive? A: Standard delivery is 3-5 working days. Express delivery is 1-2 working days. You’ll receive tracking information once dispatched.
Q: Can I change my delivery address? A: Contact us immediately if you need to change your delivery address. Changes can only be made before dispatch.
Q: What if I’m not home for delivery? A: The courier will leave a card with redelivery options. You can reschedule delivery online or arrange collection from a local depot.
Q: How do I install a wall-mounted mirror? A: All wall-mounted mirrors come with detailed installation instructions and mounting hardware. Professional installation is recommended for larger mirrors.
Q: Can I adjust the brightness? A: Yes, all our illuminated mirrors feature touch-sensitive brightness controls with multiple light settings.
Order Acceptance: All orders are subject to acceptance and stock availability. We reserve the right to refuse or cancel orders.
Pricing: All prices include VAT where applicable. Prices may change without notice.
Payment: Payment is required in full at the time of ordering. We accept major credit cards, debit cards, and PayPal.
Q: How long do I have to return my mirror? A: You have 14 days from delivery to initiate a return under the Consumer Contracts Regulations.
Q: Who pays for return shipping? A: Return shipping costs are the customer’s responsibility unless the item is faulty or damaged upon arrival.
